frequently asked

Yes — chemically, physically, and optically identical to mined diamonds: pure crystallised carbon, 10 on the Mohs scale, graded by the same IGI and GIA labs on the same scales. The only difference is origin: eight weeks in a growth reactor rather than a billion years underground.

Yes. Standard diamond testers measure thermal and electrical conductivity, which lab-grown diamonds share with mined ones — it will test positive as diamond every time.

Every stone above 0.30 ct carries an independent IGI or GIA report, laser-inscribed on the girdle and included with your order.

8–14 calendar days for made-to-order pieces: one day of processing, five to seven days of production and quality checks, then two to six days of insured express shipping. Ready-to-ship pieces arrive in 3–8 days. Shipping is free and tracked, worldwide.

Prices are shown in USD. We accept major credit/debit cards, with Alipay and WeChat Pay available for eligible customers.

Possibly, depending on your country's regulations — duties and taxes are collected on delivery and are the recipient's responsibility. Orders delivered within Hong Kong incur no duties.

Unworn pieces in original packaging may be returned within 7 days of delivery. Bespoke commissions, engraved pieces, and resized rings are excluded — see our Shipping & Returns page for details.

Book a complimentary consultation and we'll help you find your size over video, or visit our head office for an in-person fitting.

Yes — our head office at Unit 1307, 13/F, Hart Avenue Plaza, 5–9 Hart Avenue, Tsim Sha Tsui welcomes visitors by appointment, Monday–Saturday 11:00–19:00, with a retail boutique opening soon. Book a slot and we'll have pieces ready to try.

A complimentary consultation, then a fixed itemised quote and design render, followed by sourcing, making, and insured delivery — typically four to eight weeks start to finish. See our Bespoke page for the full process.